Last Updated: October 6, 2025
At sanjosepaintpros.com, we value your privacy and want you to understand how your information is handled. This Privacy Policy explains what we collect, how we use it, who may receive it, and the choices available to you. By visiting sanjosepaintpros.com or any website that references this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other electronic communications with us
- Via our advertising and apps on third-party platforms when they reference this policy
It does not apply to information gathered offline or on websites we do not control.
Information We Collect
We collect information in three main ways:
1. Information You Provide
This may include:
- Name
- Address
- Email address
- Phone number
- Details related to your service request, such as location, project size, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
This may include:
- Pages you visit, links you click, time spent on the site, and the pages that led you here or took you away
- IP address, device identifiers, approximate location, browser type, operating system, screen resolution, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
This may include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening details
- Advertising and analytics information, including email engagement data
Your information may be processed in the United States and other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you when you return
- Measure how the Website performs
- Tailor content to your interests
- Support advertising and marketing efforts
Most browsers allow you to block or remove cookies. Some parts of the Website may not function properly without them.
Third parties may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with others to display ads that reflect your interests.
These partners may use identifiers such as IP addresses, cookie IDs, and hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use collected information to:
- Operate and improve our services and Website
- Process and complete your service requests
- Match you with service providers who fit your request
- Communicate about requests, updates, and support needs
- Customize your experience and our marketing messages
- Conduct analytics, research, and product development
- Identify, prevent, and respond to fraud, misuse, and security threats
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We may share information in the following ways:
Service Providers and Provider Networks
When you request a quote or service, we share the information needed to fulfill that request with third-party service providers and provider networks.
Corporate Family and Affiliates
We may disclose information to our parent companies, subsidiaries, and affiliates.
Vendors
We work with vendors that help us run the Website and operate our business, including providers of analytics, security, payments, support, and marketing services.
They may access personal information only as needed to perform services on our behalf.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting purposes.
Information you provide, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that no longer identifies you.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud or abuse.
Business Transfers
Information may be shared as part of a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may use its own privacy policy and practices.
Your Choices
- Do not provide information: You may browse public pages without sharing personal details, but we cannot process service requests without that information.
- Marketing emails: Use the unsubscribe link in our emails to opt out. This does not affect emails from providers we shared your request with.
- Cookies: You can manage cookies through browser settings or the opt-out links above.
Access and Control
You may request to:
- Review the data we have collected about you
- Update information that is inaccurate
- Delete information, subject to legal or operational limitations
- Raise concerns about how we use your data
Use the contact details listed in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- The type and sensitivity of the information
- The risk of harm if it is disclosed or misused
- The purposes for which it was collected and used
- Legal and regulatory obligations
- Whether the same purpose can be achieved another way
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive information is transmitted over SSL. Even so, no method of transmission or storage can be guaranteed to be completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with appropriate consent or legal capacity.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You can request details about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes for collecting it
- Categories of third parties with whom it was shared
- Specific pieces of personal information we hold about you
Right to Delete
You may request deletion of personal data collected from you, subject to exceptions.
Right to Correct
You may request that inaccurate personal data be corrected.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for exercising your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified, or that are excessive, may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you send a request through an authorized agent, we may ask for proof that the agent is authorized.
Shine the Light
California residents may ask for a list of third parties that received personal information for direct marketing in the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for people in the United States.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
Whenever changes are made, the "Last Updated" date will be updated.
If you continue using the Website after changes are posted, you accept the revised policy.
How to Contact Us
San Jose Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
